Privacy policy

Privacy Policy

APEXWILL INC ("we," "us," "our") · Last updated: August 19, 2026

This policy explains what personal information we collect, how we use and share it, and the rights you have under U.S. law, including the California Consumer Privacy Act as amended by the California Privacy Rights Act ("CCPA/CPRA").

1. Who We Are

APEXWILL INC, 5900 Balcones Drive, Austin, TX 78731, United States. Contact: [email protected].

2. Information We Collect

  • Identifiers: name, billing/shipping address, email, phone number, account login.
  • Commercial information: products ordered, order history, and (for payment) the last four digits of your card or the payment method used.
  • Device & usage data: IP address, browser type, pages visited, and cookies/Similar Audience technology.
  • Communications: messages you send to customer support.

3. How We Collect It

Directly from you (checkout, account, support), automatically via cookies and analytics, and from our e-commerce platform Shopify, which powers our store.

4. How We Use Your Information

  • Process and deliver orders, returns, and warranty service;
  • Provide customer support and send order/account communications;
  • Prevent fraud and maintain security;
  • Improve our website and, with your consent where required, measure advertising.

5. How We Share Your Information

We share personal information with service providers who help us operate, including:

  • Shopify (e-commerce platform);
  • Payment processors: PayPal, Klarna, Afterpay, Affirm, Shop Pay, and card networks;
  • Shipping carriers (to deliver your order);
  • Analytics and advertising partners (e.g., through cookies).

We do not sell your personal information for money. However, like most online retailers, we may share limited identifiers (such as advertising cookies/device data) with advertising partners. Under California law this may be classified as a "sale" or "sharing" of personal information. You can opt out via our Do Not Sell or Share My Personal Information page.

6. Cookies

We use strictly necessary cookies to run the store and optional analytics/advertising cookies. You can manage non-essential cookies through your browser settings or our cookie preferences.

7. Your U.S. Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used and shared;
  • Delete your personal information (subject to legal exceptions);
  • Correct inaccurate personal information;
  • Opt out of the "sale" or "sharing" of personal information;
  • Limit the use of sensitive personal information;
  • Non-discrimination for exercising your rights.

To exercise these rights, email [email protected] or use the form on our Do Not Sell or Share page. We will verify your identity and respond within 45 days (extendable by 45). You may use an authorized agent.

8. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact [email protected] and we will delete it.

9. Data Security

We maintain reasonable administrative, technical, and physical safeguards. Payments are processed by PCI-compliant processors; we do not store full card numbers.

10. Changes

We may update this policy. Material changes will be posted here with a new "Last updated" date.

11. Contact

APEXWILL INC, 5900 Balcones Drive, Austin, TX 78731 · [email protected].